Privacy Policy
This notice sets out the categories of information Jackbit Casino may collect, the purposes behind that processing, and the choices available to you as a player. It reflects our obligations under Curaçao Gaming Authority licence OGL/2024/1562/1139.
- Information we collect
When you register and use Jackbit Casino, we gather identity and contact details, verification documents, payment references, and a record of your gameplay and transactions.
Our systems also log technical details such as device type, browser version, approximate location derived from your connection, and the pages you interact with during a visit.
Certain data is required by our licensing and anti-money-laundering duties; without it we cannot open an account or process withdrawals.
- How your information is used
The primary purpose of processing is to run your account: authenticating logins, settling bets, handling deposits and payouts, and responding to your support enquiries.
We further analyse activity to detect fraud, prevent underage or excluded access, and satisfy the reporting requirements set by the Curaçao Gaming Authority.
Promotional communications are sent only where you have opted in, and you can withdraw that consent through your notification preferences at any time without affecting core account functions.
- Sharing and international transfers
Jackbit Casino shares data with vetted service providers such as payment processors, identity-verification partners, and game studios strictly to the extent needed to deliver the service.
Because some of these partners operate outside your home country, including players based in India, transfers are protected by contractual safeguards and access controls appropriate to the sensitivity of the information.
- Retention and your rights
Records are kept for as long as your account remains active and for the additional periods that gaming, tax, and anti-fraud regulations require after closure.
Subject to applicable law, you may ask us to access, correct, export, or erase your personal data, and we may request proof of identity before acting on such a request to protect your account.
Support & Contacts
- Jackbit Casino data protection contact, available via the privacy option in the support centre
- Account support team reachable through live chat inside your logged-in profile
This document is provided for transparency and general understanding. Where it differs from mandatory local law or the conditions of our gaming licence, those binding rules take precedence.