Terms and Conditions
These conditions set out the rules for using Jackbit Casino, operated under Curaçao Gaming Authority licence OGL/2024/1562/1139. By opening an account you accept them in full.
- Account eligibility and registration
You must be of legal gambling age in your jurisdiction and legally permitted to participate before you may register or place any wager with us.
Each person is entitled to a single account with truthful, up-to-date details. Duplicate or fraudulently opened accounts may be suspended and any related balances frozen.
You are responsible for keeping your password confidential. Activity carried out under your login is treated as your own, so notify support immediately if you suspect misuse.
- Deposits, withdrawals, and verification
Funds must originate from a payment method held in your own name. We may request proof of identity, address, or source of funds before approving a withdrawal.
Withdrawal requests are reviewed in line with our licence conditions, and processing times can vary depending on the method chosen and the checks required.
- Bonuses and promotional offers
Every promotion carries its own terms, including wagering requirements, eligible games, maximum bet sizes, and expiry dates that must be met before winnings can be released.
Attempting to exploit an offer through multiple accounts, collusion, or irregular betting patterns may lead to forfeiture of the bonus and any winnings derived from it.
- Service availability, disputes, and closure
Games and features may be paused for maintenance, technical issues, or legal reasons, and we cannot guarantee uninterrupted access at all times.
If you have a complaint, contact support first; unresolved matters may be escalated under the documented procedures and timelines that apply through our regulator.
Support & Contacts
- The official Jackbit Casino support email and 24/7 Help Centre
- The Curaçao Gaming Authority as the licensing and complaints body where applicable
This page is a plain-language summary. The complete legal agreement, licensing rules, and jurisdiction-specific provisions govern in the event of any conflict.